FAQ
Frequently Asked Questions
HOW LONG DOES THERAPY TAKE?
Every person comes to therapy with concerns that exist in the context of that person's own personal biological history and life experience. As such, each person's process and need will be different. Therefore, the total amount of time needed in therapy will vary.
WHAT PROBLEMS DO YOU TREAT?
We maintain a general practice but have expertise in treating a number of specific concerns. Click here to see a listing of typical presenting problems that are part of the practice.
WHAT ARE YOUR FEES?
Our fees for individual therapy sessions currently range from $200 to $425 per session, depending on the clinician. Fees for couple or family therapy are higher. We are currently only in-network with Cigna/Evernorth insurance. However, you may utilize any PPO insurance plan from any insurer for reimbursement for therapy charges. Please be sure to check your benefits with your insurance company or give us a call and we can check it for you and let you know what your anticipated costs will be. We can provide super billing to you to facilitate direct insurance reimbursement of the charges.
We've also partnered with Mentaya, a service that streamlines getting reimbursed for your therapy sessions through out-of-network benefits. This is optional.
Mentaya is perfect if you:
• Have out-of-network benefits
• Feel overwhelmed by superbills and insurance
• Have submitted superbills but failed to get any reimbursement
• Simply want to skip the hassle of paperwork!
Here's how it works:
1. Sign up for Mentaya: https://mentaya.co/inviteclient/wK1ruYfTIDMam7QrzCae
2. Our practice will enter your sessions into the platform.
3. Mentaya submits the claim and handles any insurance follow-up.
4. You get reimbursed by insurance!
Mentaya charges a 5% fee per claim, which includes handling any paperwork required,
dealing with denials, and calling insurance companies.
It's risk-free: They guarantee claims are successfully submitted, or a full refund of their fees.
HOW MUCH DOES THERAPY COST?
The cost of services depends on a number of factors including your provider’s fee, frequency of services, and duration of treatment. You can receive an estimate of service costs as described below.
As of January 1, 2022, under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least one (1) business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit https://www.cms.gov/nos
DO YOU TREAT COUPLES OR FAMILIES?
Yes. We work with couples and families of all kinds to help them gain insight into the family dynamics that interfere with a more harmonious functioning. We have unique experience in working with high-conflict couples and families, and embrace couples of all genders, racial identities, and sexual orientations.
HOW EXPENSIVE IS TESTING AND WILL MY INSURANCE PAY FOR IT?
Testing is somewhat expensive and insurance companies will often decline coverage. As testing is typically done for educational reasons or legal reasons, it is not often considered a medical necessity, and as such is not covered by most insurance policies. If you are seeking testing, you should be prepared to pay for it out-of-pocket. The cost of testing varies according to the questions being addressed and according to the extent of testing that is required. Please feel free to discuss your specific testing concern in order to obtain the expected fee for that testing.
HOW DO I MAKE AN APPOINTMENT?
Please contact the office directly at 310.271.2275 to make an appointment.